Privacy Policy

1. Information We Collect

We may collect:

• Name
• Phone number
• Email address
• Delivery address
• Event details
• Billing information
• Booking requests

2. How We Use Information

Your information may be used to:

• Process orders and bookings
• Provide event services
• Arrange delivery and logistics
• Communicate regarding services
• Improve customer experience
• Provide support

3. Payment Information

Payment processing may involve third-party payment providers. Smartrade does not intentionally store sensitive payment credentials beyond necessary transaction records.

4. Cookies & Analytics

Our website may use cookies, analytics tools and similar technologies to improve website performance and understand visitor behavior.

5. Sharing Information

Customer information is not sold. Information may be shared with delivery partners, event logistics teams or service providers only when required to complete services.

6. Data Security

We apply reasonable measures to protect personal information. However, no online transmission method can guarantee absolute security.

7. Customer Rights

Customers may request correction or update of submitted information where applicable.

8. Third-Party Links

External websites linked from our website have separate privacy practices. We are not responsible for third-party privacy policies.

9. Policy Updates

This Privacy Policy may be updated periodically without prior notice. Updated versions will be published on this page.